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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reggie Nelson

Reggie Nelson

October 2, 2024

5  out of  5
rating by Reggie Nelson
"Ms Ruth is amazing always there to answer any questions I have and always there to help. She's the best agent I ever dealt with. Not only just with State Farm butvany other insurance company I ever had any dealing with."
We responded:
"Thank you, Reggie, for your positive feedback and for acknowledging the exceptional assistance provided by Ruth. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Jerhome Petway

September 30, 2024

5  out of  5
rating by Jerhome Petway
"My experience with Ms. Ruth McClellan has been awesome. I am a small business owner of 15 vehicles which can be a hassle when it comes to finding the right insurance policies that fits our business, however, Ruth has been very professional, courteous, prompt, resourceful, reachable, and attentive. I would would recommend her to anyone."
We responded:
"Jerhome, thank you for sharing your positive experience with Ruth! I'm glad to hear that she has been professional, courteous, and attentive in helping you find the right insurance policies for your business. Managing insurance for 15 vehicles can indeed be challenging, and it's wonderful to know Ruth has made the process smoother for you. We appreciate your recommendation and are here for any future needs or questions you might have. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Ian Armor

September 25, 2024

5  out of  5
rating by Ian Armor
"Spoke with Ruth McClellan to try and figure out issues regarding my auto policy. She was so helpful with investigating the issues and helped me get my bill down. Very helpful and thankful for her assistance."
We responded:
"Ian, thank you for your wonderful review! I'm glad Ruth was able to assist you with your auto policy and help reduce your bill. We appreciate your feedback and are always here to help with any future needs. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Carol Hicks

September 17, 2024

5  out of  5
rating by Carol Hicks
"I had a wonderful experience with Ruth McClellan. I was having a difficult time establishing an online account and Ruth insisted on staying with me until the problem was resolved. She eventually had to call a tech. Unfortunately, she had to help with the communication between the tech and me; however, she "stayed the course" ensuring a resolution to the problem. Her patience was commendable. I feel blessed that she was the one who answered my call. Thank you, Ruth."
We responded:
"Carol, thank you for sharing your wonderful experience with Ruth! I'm glad to hear she was able to assist you with setting up your online account and stayed dedicated until the issue was resolved. Ruth's patience and commitment to helping our customers are truly commendable. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Kevin Cruz

September 16, 2024

5  out of  5
rating by Kevin Cruz
"Ruth McClellan is an amazing asset to state farm. She always assists all her clients with care and patience! If there is one person to trust with all your insurance needs, she is the right person for that job!"
We responded:
"Kevin, thank you for your wonderful review! I'm happy to hear that Ruth has been providing you with such attentive and patient service. She truly is a valuable part of our team, and we're grateful for your trust in her for all your insurance needs. If you ever have any questions or need further assistance, our office is always here to help! - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Wendy Nelson

September 12, 2024

5  out of  5
rating by Wendy Nelson
"Exceptional Service! Highly professional Company. The team is always available to help guide our company through various complex questions with our business and personal insurance needs. Can’t say enough about Ms. Ruth, she always helpful and available. Their service is always on time. We highly recommend AJ Green State Farm."
We responded:
"Wendy, thank you for your wonderful review! I'm glad to know that our team has been able to assist you with your business and other insurance needs. Ruth is indeed a valuable part of our team, and I'm happy she has been helpful and available for you. We appreciate your recommendation and look forward to continuing to provide timely and professional service. If you have any future questions or needs, we're here to help. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Matissha Paige

September 6, 2024

5  out of  5
rating by Matissha Paige
"I called to update policy this morning and Ms. Ruth was very professional and prompt. She made sure that I received all the discounts that i qualify for. I received all of my documents immediately. I give her 5 stars."
We responded:
"Matissha, thank you for your wonderful review! I'm glad to hear that Ruth was able to assist you professionally and promptly. It's great that she ensured you received all the discounts you qualify for and provided your documents immediately. We appreciate your feedback and look forward to assisting you with any future needs. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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MB Trucking

September 5, 2024

5  out of  5
rating by MB Trucking
"Awesome big thanks to Ruth great experience"
We responded:
"Thank you! We're happy to know you had a great experience with Ruth. Your positive feedback means a lot to us. If you need any further assistance, feel free to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Demetrius Austin

September 5, 2024

5  out of  5
rating by Demetrius Austin
"I had the most amazing experience with Ms.Ruth McClellan she was so kind and helpful, she walked me through the whole process and got me back on the road again. THANK YOU MS.Ruth McClellan"
We responded:
"Demetrius, Thank you for sharing your experience with Ruth. I'm glad she could assist you and make the process smooth. We appreciate your kind words and are here for any future needs. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Sabe Singleterry

September 5, 2024

5  out of  5
rating by Sabe Singleterry
"They have the best family feeling of helping each person out who needs insurance"
We responded:
"Thank you, Sabe! I'm happy you felt the family atmosphere and support from our team. We're always here to help with your insurance needs. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Melvina Lawrence

August 28, 2024

5  out of  5
rating by Melvina Lawrence
"My agent Ruth McCellan was the best!! She made my experience with purchasing renters insurance a breeze. She explained the policy in detail and made changes when requested. Her professionalism and kindness goes beyond measure. Melvina"
We responded:
"Melvina, thank you for your wonderful review. I'm glad Ruth made your experience with purchasing renters insurance smooth and easy. Her professionalism and kindness are truly commendable. If you have any further questions or need assistance, our office is here to help. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Darrell Harris

August 28, 2024

5  out of  5
rating by Darrell Harris
"Ms Ruth handled my issue very fast and professional. She was very kind and understanding to my issue"
We responded:
"Darrell, thank you for your wonderful review. I'm glad to hear that Ruth was able to handle your issue quickly and professionally. It's great to know she was kind and understanding. If you need any further assistance, our office is here to help. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Veronica Black

August 27, 2024

5  out of  5
rating by Veronica Black
"What can I say.... Ms. Ruth was extraordinarily pleasant and very helpful. She was very patient with me as we worked through the insurance requirements, I needed for a contract I was entering into under my business. Every time I reach out to Aja Green's office I am always treated with respect and as a valued customer."
We responded:
"Veronica, thank you for your wonderful review. I'm glad to hear that Ruth was able to assist you with your insurance requirements and that you felt respected and valued as a customer. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Yevette Seay

August 26, 2024

5  out of  5
rating by Yevette Seay
"Very friendly customer service, ask for Ms. Ruth!!"
We responded:
"Yevette, thank you for your kind words and for highlighting Ms. Ruth's friendly customer service. We're happy you had a positive experience with us. If you need any further assistance, feel free to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Erica Turner

August 22, 2024

5  out of  5
rating by Erica Turner
"Briana, was great! She went the extra mile to help me understand my current policies with Statefarm. Thank you for your empathy 😊"
We responded:
"Erica, thank you for your wonderful review. I'm glad Briana could assist you and help you understand your policies. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Diamond Blue

August 20, 2024

5  out of  5
rating by Diamond Blue
"I had such a wonderful experience Brianna Rivas helped me out and she was so professional and was so easy-going thank you"
We responded:
"Diamond, thank you for your wonderful review. I'm glad Brianna was able to assist you professionally and make your experience easy-going. If you need any further assistance, feel free to reach out. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Nae Nae

August 12, 2024

5  out of  5
rating by Nae Nae
"Hello, My name is Quanae I received the best help from Briana she was super nice and she was recommended and she did the job for me thank you so much !!"
We responded:
"Hey Quanae, Thanks a lot for the awesome review! I'm really happy Briana could help you out and make the process smooth. We appreciate your recommendation and are always here if you need anything else! - Aja Green - State Farm Insurance Agent, Jessup, MD"
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shawna dirton

June 6, 2024

5  out of  5
rating by shawna dirton
"Ms. Ruth was amazing she helped me and was very patient I should have worked with her from the beginning. So glad to be apart of this new State Farm family"
We responded:
"Shawna, I'm thrilled you had an amazing experience with Ruth! I'm pleased to hear she was patient and helpful throughout your journey with us. Welcome to the State Farm family – we're grateful to have you! If you need anything else, feel free to reach out. Aja Green - State Farm Insurance Agent, Jessup, MD"
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Denita Newborn

May 23, 2024

5  out of  5
rating by Denita Newborn
"White Glove Service! I worked with Ms. Ruth to obtain a new policy. So pleased with the customer service I received. Thank you Ms. Ruth for your outstanding customer service."
We responded:
"Denita, your review means a lot to us! I'm glad you had a positive experience working with Ruth to obtain your new policy! Providing outstanding customer service is our number one priority, and we're grateful to have had the chance to serve you! Feel free to reach out for any future insurance needs! Thank you for choosing us! - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Ashley C

May 14, 2024

5  out of  5
rating by Ashley C
"Jodie Howard was awesome understood my needs, was informative, and helped me save money!!"
We responded:
"Ashley, I'm glad that Jodie was able to provide informative assistance and help you save money! I'm pleased that you had such a positive experience with us. If you ever need further assistance, feel free to reach out."
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felicia Bookman

March 19, 2024

5  out of  5
rating by felicia Bookman
"Ms Ruth is one Kindest God Fearing warmest person I ever meet over phone. She me made feel like family. I was so nervous because I wasn't treated very well with my last State Farm Agent. I didn't know about alot about the benefits I was already paying for. It was kept from me by Tony Pierce. This time, Its was 5:15 pm he didn't answer or reply to text. Because they close at 5pm. I was informed the next day. I really needed to add my son to my policy so he can moved his car he just purchased. I'm so happy I called the main number. I WAS SO FED UP WITH THEIR BEHAVIOR. The main number gave me information that I desperately needed at that time, I found out Eventually, I could use my insurance to bring his car home. Tony could text that. The main number helped me find this wonderful agency. We registered his car, Also purchased life insurance. I always wanted to add to my policy. Thank you Ms Ruth! For treating us with alot patience alot of care. I feel so comfortable moving foward with our needs as family with our my new State Farm agent AJ Green. Thank you Tony, For not answering the phone. You never appreciated my business anyway. Thank you Ms Ruth ❤️"
We responded:
"Thank you so much for sharing your experience, Felicia! We are thrilled to hear that Ms. Ruth and our team were able to provide you with the care and information you needed. We appreciate your kind words and are grateful for the opportunity to assist you with your insurance and life insurance needs. We look forward to continuing to serve you and your family. - Aja Green - State Farm Insurance Agent, Jessup, MD"
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Joanne Jones

February 16, 2024

5  out of  5
rating by Joanne Jones
"Ms Ruth was very helpful in my request. Very pleasant and informative. I would share my experience with others lf needed."
We responded:
"Joanne, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ruth cares a lot about our customers."
Profile photo of Clara Jackson

Clara Jackson

February 15, 2024

5  out of  5
rating by Clara Jackson
"Well, I am really going thru with State Farm on a claim, but after going to the Jessup Office talking with Ms. Ruth, let me tell you. She let me talk all my frustration out with her, just listening to what I'm going thru with the claim and then gently started talking to me explaining things and making phone calls and talking things out with me, the adjuster, and the contractor, trying to get to the bottom of the situation, which really help me. I thank you Ms. Ruth so much for that, even thro things a still not completely finished, she is still working with me to resolve the issue."
We responded:
"Thank you, Clara, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Latoya M

February 5, 2024

5  out of  5
rating by Latoya M
"I had the best experience working with State Farm than any other insurance company in the past . I would like to thank Ruth for being so kind she really provided excellent Customer service , she’s is interpersonal and professional and you can tell she loves what she does . Also Robert was amazing he helped me get set up initially , and went above and beyond . I really appreciate you all . Take Care, Latoya Murray"
We responded:
"Latoya, thank you so much for your kind words! Ruth and Robert are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs! Your confidence in us to handle your insurance needs means the world to us! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance needs!"
Profile photo of Tamu Todd

Tamu Todd

February 2, 2024

5  out of  5
rating by Tamu Todd
"Ms Ruth McClellan was very helpful of me finding better insurance with no hassle @ all I will recommend my friends n family to State Farm thank u so much"
We responded:
"Thank you for the review, Tamu! We are happy to hear that Ruth was able to help you with your insurance needs. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."